f bage Responsible Gambling
Awareness is the first step to protection
Gambling is meant to be enjoyable — but it should never become a burden. f bage believes every player has the right to stay in control. On this page you will find guidance on setting limits, recognising warning signs, and getting help when needed.
Our Core Principles
f bage is an entertainment platform — not a guaranteed way to earn money. We want every user to play within their means and be alert before problems arise. Reading our Terms and Conditions will give you a full understanding of the platform's limitations and user responsibilities.
If any player feels their gambling habits are getting out of control, f bage's support team is always here to help. Assistance is available in Bengali and English via our 24/7 live chat and email. Remember, asking for help is a sign of strength.
You can learn more about f bage's responsible business values on our About Us page. We believe creating a healthy gambling environment is the responsibility of the platform, not just the user.
Important: To take part in any casino or betting activity on f bage, you must be at least 21 years old. It is strictly prohibited to allow any underage person to open an account or play. Proof of age may be requested during account verification.
Ask yourself before you play:
- Am I prepared to lose?
- Is this purely for entertainment?
- Have I set limits on my time and money?
- Is this affecting my relationships with family and friends?
- Am I gambling with borrowed or loaned money?
If you find it hard to answer any of these questions, use the self-limit tools below or speak with the support team.
Your Control Tools
f bage gives users the ability to set their own gambling limits. Each tool below can be used from your account settings or activated through the support team.
Deposit Limit
Set a maximum amount you want to deposit on a daily, weekly or monthly basis. Once set, it takes effect immediately; increasing the limit involves a waiting period.
Session Time Limit
Set automatic alerts or logout after a certain period of play. Avoiding long uninterrupted sessions is the first step toward healthy habits.
Cooling-Off Period
Temporarily suspend betting access on your account for anywhere from 24 hours to 30 days. During this time you can still log in, but no bets or deposits can be made.
Self-Exclusion
For a long-term break, activate self-exclusion — available for a minimum of 6 months or permanently. This decision cannot be reversed before the period ends.
Activity Review
View your gambling history, deposit and withdrawal records at any time. Understanding your spending patterns makes it easier to make informed decisions.
Support Team
To set limits or request self-exclusion, contact f bage via 24/7 live chat or email. Your request will be kept confidential.
Warning Signs of a Problem
Problematic gambling habits develop gradually. Be alert if you notice any of the following signs in yourself or someone you know:
- Feeling the urge to bet more and more in an attempt to recover lost money
- Cutting back on daily essentials or borrowing money to gamble
- Repeatedly trying to stop gambling but failing
- Hiding gambling from family and friends
- Feeling restless, angry or anxious when unable to gamble
- Losing focus on work, studies or relationships
- Turning to gambling to escape problems or lift your mood
The Role of Family
If a family member or close friend is struggling with excessive gambling, being there for them is the most important support you can offer.
Speak with them calmly — express concern without blame. Ask directly how serious the problem is and consider professional support.
To keep underage family members safe, use passwords on your devices and never share your f bage account details.
For more information, visit our FAQ page — it has answers to common questions about responsible gambling.
Where to Get Help
If you feel there is a problem, you do not have to deal with it alone. Reach out through any of the channels below.
f bage Live Chat
Our support agents are always ready to help in Bengali. For account settings, setting limits or self-exclusion — contact us via 24/7 live chat.
Email Support
You can send us a detailed email — the f bage team responds in Bengali and English. Email address: [email protected]
Professional Advice
There is no shame in seeing a psychiatrist or addiction counsellor. Professional help is available at local hospitals or mental health centres.
Protecting Minors
To register on f bage and take part in any game, users must be at least 21 years old. A national ID card or other proof of age may be requested during account verification. If there is any doubt or inconsistency in age information, the account will be suspended.
Use family filtering software on your device to prevent children and teenagers from accessing online gambling sites. Never share your f bage account password.
Under our Privacy Policy, no personal information is collected from minors, and if an underage user's account is identified, it is closed immediately.
Only persons aged 21 or above may use f bage.